Coronavirus / COVID-19

Our Promise, Plans & Policies

Virtual Cabinet Global Statement

In light of the recent announcement that the Coronavirus/COVID-19 has become a global pandemic, we'd like to update you on our plans and preparations within the business. 

At Virtual Cabinet, we would like to reassure you that we are prepared to support both our colleagues and customers during this time to ensure your current software and service requirements continue. 

As we are ISO27001 accredited we have a Business Continuity Plan in place to prepare us for any possible eventuality that could impact the running of the business, including the current global health issue. 

Policies & Plans

In line with government advice, and supporting the business continuity plan we've introduced a number of procedures to ensure the business can continue to operate. Including:
Remote working policies: all Virtual Cabinet employees are supplied with the correct resources and tools to do their job from any location.
Office safety measures: created inline with advice from the WHO to promote safety and hygiene in the workplace to help reduce the spread and risk internally.
Even in the case of self-isolating, we are confident we have enabled our team proficiently so we can still be productive and continue to support our clients globally.

As normal, our team will continue to engage with you through the usual communication channels, including our support portal - Zendesk, telephone, email, the discovery tab within VC, and our webinars.

We will of course keep you updated if this situation changes but in the meantime if you have any queries, please do not hesitate to contact your Account Manager.
Business Continuity Tools
In order to support your own business in the eventuality of self-isolation, we’d like to share with you the tools and resources we rely on to provide remote working and ensure business continuity:
Access to business documentation, VC and VC Go mobile app
Web & video conferencing apps,  GoToMeeting, GoToWebinar and Zoom 
Fast document transfer, digital signatures and approvals, VC document portal
Group chat tool, Slack
Work collaboration tool, Workiro
Cloud phone system, BT Cloud Voice Phone System for UK offices
If you require advice or have further questions on how to prepare your business please get in touch.
Drop us a line